Privacy policy




When you make a purchase on our shop, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and e-mail address.

When you browse our shop, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to get more details about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our shop, new products and other updates.


How do you get my consent?

When you provide us with your personal information to enter into a transaction, check your credit card, place an order, schedule a shipment or return a purchase, we assume that you consent to the collection of your information and that we use it for that purpose only.

If we ask you to provide us with your personal information for another reason, for example, for marketing purposes, we will ask for your explicit consent, or we will give you the opportunity to refuse.

How do I withdraw my consent?

If, after giving us your consent, you change your mind and no longer agree that we can contact you, collect your information or disclose it, you can notify us by contacting us at or by mail to: VitaliTea 62 rue Cross Saint Firmin, Amiens, S, 80000, France


We may disclose your personal information if the law requires us to do so or if you violate our General Terms and Conditions of Sale and Use.


Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our services and products.

Your data is stored in the data storage system and databases of Shopify, and in the general application of Shopify. Your data is stored on a secure server protected by a firewall.


If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry (PCI-DSS standard). Information about your purchase transaction is kept for as long as necessary to finalize your order. Once your order has been finalized, the information about the purchase transaction is deleted.

All direct payment gateways meet the PCI-DSS standard, managed by the PCI Security Standards Board, which is the result of the joint effort of companies such as Visa, MasterCard, American Express and Discover.

The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and service providers.

For more information, please consult the Shopify Terms of Use here or the Privacy Policy here.


In general, third party suppliers that we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us.

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide for your purchase transactions.

With respect to these suppliers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information.

It is important to remember that some suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to pursue a transaction that requires the services of a third-party supplier, your information could then be governed by the laws of the jurisdiction in which that supplier is located or those of the jurisdiction in which the supplier's facilities are located .

For example, if you are located in Canada and your transaction is handled by a payment gateway located in the United States, the information you own that was used to close the transaction could be disclosed under US law, including the Patriot Act.

Once you leave the site of our shop or are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.


You may have to leave our website by clicking on certain links on our website. We do not assume any responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.


To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that they are not lost, diverted, accessed, disclosed, modified or destroyed in an inappropriate manner.

If you provide us with your credit card information, they will be encrypted using the SSL security protocol and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards generally recognized by industry.

Here is a list of cookies we use. We have listed them here so that you can choose whether or not you want to allow them.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data selected, persists for 30 minutes since last visit. Used by the internal tracking system of the supplier statistics of our website to record the number of visits.

_shopify_uniq, no data selected, expires at midnight (depending on location of visitor) the next day. Calculates the number of visits to a single customer store.

Cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

Storefront_digest, unique identifier, undefined if the store has a password, it is used to determine whether the current visitor has access.


By using this site, you declare that you have at least the age of majority in your State or province of residence, and that you have given us your consent to allow any person of minor age to whom you are responsible to use this website.


We reserve the right to modify this Privacy Policy at any time, so please consult it frequently. The changes and clarifications will take effect immediately after their publication on the website. If we make changes to the content of this policy, we will advise you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if necessary.

If our shop is acquired by or from a merger with another company, your information could be transferred to the new owners so that we can continue to sell you products.


If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our Privacy Officer at or by mail to VitaliTea

[Re: Privacy Standards Officer]

[62 rue Croix Saint Firmin, Amiens, S, 80000, France]